Dear Onward Journey Ltd:

"We have received the following comments on the journey you covered for us, thought we would pass them on to you - In this day and age of people constantly complaining, I'd like to take this opportunity to pass on a compliment from one of your passengers that I booked an airport transfer for, Mr Patrick Mangion "Thanks so much for arranging the airport pick up for me, it was very smooth and easy". I have now booked him a return transfer back to the airport on Sunday. Thank you for making my job so much easier!"